Frequently Asked Questions
Everything you need to know about your Spy Ninja gear.
How long will it take for my Spy Ninjas apparel to arrive?
Standard shipping typically takes 5-7 business days within the United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for clothing items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you already own to compare against our dimensions for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the hoodies and t-shirts machine washable?
Yes, our apparel is designed for durability. We recommend washing inside out in cold water and tumble drying on low to preserve the high-quality prints.
Can I track my order once it has shipped?
Absolutely! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to follow its journey.